jeet ba Privacy Policy

1. Introduction and Scope

This privacy policy applies to all services, websites, and mobile applications of the jeet ba platform. When you register, log in, or use any service on jeet ba, you are considered to have accepted the terms of this policy.

jeet ba is committed to creating a safe and transparent environment for users in Bangladesh. This policy aims to inform you about what types of information we collect, why we collect it, and how it is used. To learn more about our overall terms of service, please read the Terms and Conditions.

This policy is drawn up in accordance with applicable data protection regulations in Bangladesh. jeet ba is not responsible for the privacy policies of any third-party websites or platforms that contain links to jeet ba.

2. Types of Information Collected

jeet ba collects the following categories of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (required for identity verification)
• Email address and mobile number
• Username and password (stored in encrypted form)

2.2 Financial Information

• Deposit and withdrawal transaction history
• Mobile banking numbers — bKash, Nagad, Rocket, or Upay
• Account balance and bonus usage records

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login and logout times, list of pages visited
• Cookies and similar tracking data

2.4 Gaming Activity Information

• Bet history, game sessions, and results
• Game categories used and services selected
• VIP level and loyalty points information

3. How Information Is Collected

jeet ba collects information in the following ways:

• Direct registration: Information you fill in when creating an account, such as your name, email, and mobile number.
• Through transactions: Financial information automatically saved during deposits or withdrawals.
• Automatic collection: Technical data collected via cookies, log files, and similar technologies.
• Third-party verification: Information obtained from trusted partner organisations for identity confirmation purposes.
• Support communication: Questions and complaints you submit via live chat or email.

4. Purpose of Using Information

Collected information is used for the following purposes:

• To complete account creation and identity verification
• To process deposits and withdrawals
• To activate applicable bonuses and promotional offers
• To provide customer support and resolve complaints
• To prevent fraud and ensure account security
• To improve platform performance and resolve technical issues
• To apply responsible gaming policies and detect harmful behaviour
• To meet applicable legal obligations

jeet ba never sells your personal information to third parties. Using information to ensure responsible gaming is one of our key priorities.

5. Disclosure of Information and Third Parties

Under normal circumstances, jeet ba does not share your information externally. However, limited disclosure may occur in the following cases:

5.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners may only use the information for the specified purpose and are bound by confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed to comply with a valid order from a competent court or government authority. In such cases, jeet ba provides only the minimum information legally required.

5.3 Fraud Prevention

If suspicious activity is detected on an account, or to prevent money laundering, information may be shared with relevant authorities.

6. Cookies and Tracking Technology

Cookies and similar technologies are used on the jeet ba website. They are used for three main purposes:

6.1 Essential Cookies

These are necessary to maintain login sessions, ensure security, and keep the site's core functions running. Disabling these cookies may disrupt normal use of the site.

6.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and login details, so you do not have to set your preferences each time.

6.3 Analytics Cookies

These collect data on which pages are visited most and how users navigate the site, in order to improve service quality. This data is processed in fully anonymised form.

You can disable cookies at any time from your browser settings, though some services may become limited as a result.

7. Data Retention and Security

To protect your information, jeet ba takes the following technical and procedural measures:

• SSL encryption: All data transfers on the site are encrypted using SSL technology.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Access control: Only authorised staff can access information, and only when needed for a specific task.
• Regular security audits: The platform is audited regularly to identify potential vulnerabilities.
• Two-factor verification (OTP): OTP verification is required for transactions and account changes.

How long information is retained depends on the type of data and applicable legal requirements. Even after an account is closed, certain information may need to be retained for a set period to meet legal obligations.

8. User Rights

As a jeet ba user, you have the following rights over your own information:

8.1 Right to Access

You can request a copy of your personal information stored with jeet ba at any time. Contact the support team to do so.

8.2 Right to Correction

If any of your information is incorrect or outdated, you have the right to request that it be corrected or updated.

8.3 Right to Request Deletion

You can request that your account and associated information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

In certain cases, you can object to the processing of your information, particularly when it is used for direct marketing purposes.

To exercise any of the above rights, or if you have questions about our data practices, visit the FAQ section or contact the support team directly.

9. Protection of Minors

All jeet ba services are intended solely for individuals aged 21 and above (21+). Information from anyone under 21 is never knowingly collected.

Age is verified at the time of registration. If an account holder is subsequently found to be under 21, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child under 21 has created an account, please notify our support team immediately.

10. Changes to This Policy

jeet ba reserves the right to update this privacy policy as needed. Users will be informed of any significant changes in the following ways:

• A notification will be sent to the registered email address
• A notice will be displayed on the site's homepage
• The update date at the top of this page will change

Continued use of the site after any changes will be taken as agreement to the revised policy. We recommend reviewing this page regularly.

11. Contact

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us:

• Live chat: Directly via the live chat button on the site — available 24/7 in Bengali and English
• Email: [email protected]

Our support team provides assistance in both Bengali and English, and every request is processed as quickly as possible.

To learn more about jeet ba, visit the About Us page.